A few of the most popular questions
Frequently asked questions
Sometimes you just need a little help. We know. Below are a list of the most popular questions that our customers have asked us in the past. If you have any questions not answered below please do not hesitate to contact us.
Ordering printing from Advantage Media could not be easier!
However if you are a new customer, or are unfamiliar with the ordering process, please feel free to contact us so we can help you further.
Once your order is paid for, you will be taken to an area where you can upload artwork. If you are having troubles uploading, feel free to use a service such as WeSendIt and send your files to firstname.lastname@example.org while clearing stating your order number.
We offer next day delivery on most of our products when ordering before 12 noon (where available). Alternatively, you can select a nominated delivery day during checkout. Please see our terms and conditions for full delivery terms.
We are more than happy to design your artwork and are normally able to do so with in 2-3 working days. Please get in contact for a free, no-quibble quotation.
We work with numerous UK couriers to get your order to you as fast as posssible. Once your order has been dispatch, we will contact you via email or SMS with a tracking number for your consignment.
We only sell a small portion of our available products on our website - we can customize any product or create entirely new products to your specification. Please get in contact for a free, no-quibble quotation.
Sometimes we are able to do this! Many of our products will have a deadline stretch option giving you the ability to recieve your order on the next working day. If the product does not have this option, feel free to contact us and we will see what we can do.
All our deliveries require a signature. If someone is not available to sign for your delivery, our couriers will leave a calling card so you can rearrange delivery. Sometimes the courier will automatically try to redeliver your consignment on the next working day.
Can’t find what you’re looking for?
We are always at hand to answer any questions you have, no matter how small! For any queries about your order, artwork, payments or anything else, please contact us.